4570 South Eastern Avenue
Las Vegas, Nevada 89119
Service and Support
the fastest answers please check out our "self help" tools:
Office Frequently Asked Questions for the most common
Universal Office User Guide for
more detailed instructions
If you still need further help, you can contact customer service.
assistance with any aspect of your service, try our self help tools,
or feel free to contact us anytime.
The best way to communicate with customer service is by E-Mail.
You can Email us here
us by email gives us a written copy of your Genie Number
and request and allows us to forward the problem, in your own words,
to our technical support if required.
sure to include your Genie Number and as much detail
as necessary. We will normally respond to Email inquires within
4 hours to 24 hours, during normal business hours.
You can reach Customer Service by phoning your own Genie
Number. Just press zero (0) as soon as the call is answered.
can also reach Customer Service toll free by calling 877-233-7300.
Service is also available as a local call through the International
Public Access Numbers, in over 5,000 cities, in forty countries,
on five continents. Simply click here,
call the city local to you, and press 0 as soon as your call is
Send faxes to 877-259-7400; Press the start button on your fax machine
as soon as we answer your call.
be sure to include your name, your and a description of the issue.
Mail to: AllCom Customer Service, 15760 Ventura
Boulevard, Suite A10, Encino, California 91436, USA.
you are interested in becoming a AllCom Reseller
please click here for Reseller’s Information.
you are a Principal in a unified communications, messaging, voice-mail
company, or a prepaid or stored value service provider anywhere
in North America, and wish to explore the possibility of a business
combination, please click here.
you have a product or service you feel might compliment AllCom,
please feel free to email our Business Development
department. Be sure to include your contact information, product
or service and how you feel there might be a fit.
this time, we are not actively seeking investments from the public.
If you have questions regarding investments or corporate matters
of AllCom, you may contact us via Email by clicking